Complaints
We want concerns to be raised clearly and handled fairly.
How to contact us
Submit your complaint using our Online Complaints Form or contact us through the WhatsApp option on the Contact page.
What to include
Please include your name, preferred contact information, a clear explanation of the concern and any relevant dates or references that can help us review the matter.
Our approach
Kyash Money will acknowledge and review complaints in accordance with its applicable complaints-handling procedures and regulatory obligations.